Service Disruption affecting CSI Website, CSI Customer Center and license checkout

Incident Report for Computers and Structures, Inc.

Resolved

This incident has been resolved.
Posted Oct 15, 2026 - 09:08 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2026 - 08:27 PDT

Investigating

The CSI website and CSI Customer Center are experience service disruptions. This is due to an outage of the host infrastructure. Trial licenses may not be available and license checkout is not available.
Posted Oct 15, 2026 - 07:19 PDT
This incident affected: LICENSING | Cloud Sign-in, LICENSING | Trial, and WEBSITE | Customer Center.