All Systems Operational

About This Site

Welcome to the CSI's status page for real-time information on systems performance. Here you will find live and historical data about our licensing systems and Customer Center. If there are any interruptions to our service, a note will be posted here.

LICENSING | Cloud Sign-in Operational
LICENSING | Cloud Key Operational
LICENSING | On-Prem (Standalone or Network) Operational
LICENSING | Trial Operational
WEBSITE | Customer Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 5, 2025

No incidents reported today.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Azure outage affecting Cloud Key performance
Resolved - This incident has been resolved.
Dec 2, 10:36 PST
Identified - Cloud Key licensing was affected last night and early this morning by a partial Azure outage.

The effects of that outage are still being felt, but conditions are slowly returning to normal. As of now, the licensing servers are functioning, though with the issue and the abnormally high load, they are functioning more slowly than normal. We expect that service will return to normal later this morning.

We understand that this service degradation has a major effect on our customers and we are working to resolve all issues as soon as possible. We will issue more updates as we have more information.
Dec 2, 09:36 PST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

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